Effective Date: Oct 2024
1. Introduction
Arka BizApps INC (“we,” “our,” or “us”) is committed to protecting the privacy of our customers (“you” or “your”) and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.accountefy.ai or use our SaaS products and services (collectively, the “Services”).
2. Information We Collect
We collect information that identifies, relates to, describes, or could be associated with you or your company (“personal information”).
This may include:
• Contact Information: Name, email address, phone number, company name, and job title.
• Account Information: Usernames, passwords, and preferences.
• Payment Information: Billing address, credit card details, and transaction history.
• Usage Data: Information about how you interact with our Services, including IP addresses, browser
type, operating system, and usage patterns.
• Customer Support Information: Any information you provide when contacting our support team, such
as problem descriptions and related documentation.
3. How We Use Your Information
We use the information we collect for the following purposes:
•To Provide and Maintain Our Services: We use your information to deliver our SaaS products, process
transactions, and manage accounts.
•To Improve Our Services: We analyze usage data to understand how our services are being used and
to make improvements.
•To Communicate With You: We may send you service-related communications, including account
updates, security alerts, and administrative messages.
•For Marketing Purposes: With your consent, we may use your contact information to send you
promotional materials about new features, products, or services.
•To Ensure Security and Compliance: We use information to prevent fraud, monitor for suspicious
activity, and ensure compliance with our legal obligations.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information with third parties in the following circumstances:
•Service Providers: We may share your information with third-party vendors who perform services on
our behalf, such as payment processing, data analysis, and email delivery.
•Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets,
your information may be transferred as part of that transaction.
•Legal Requirements: We may disclose your information if required by law, such as in response to a
subpoena or other legal process, or to protect our rights and property.
5. Data Security
We take data security seriously and use a variety of technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no security measure is completely foolproof, and we cannot guarantee the absolute security of your data. We extend the same data security that is provided by salesforce as our product is hosted on salesforce cloud.
6. Your Rights and Choices
You have certain rights regarding your personal information, including:
•Access: You can request a copy of the personal information we hold about you.
•Correction: You can request that we correct any inaccuracies in your personal information.
•Deletion: You can request that we delete your personal information, subject to legal and contractual
restrictions.
•Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the
unsubscribe instructions in the email or contacting us directly.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal obligations, resolve disputes, and enforce our agreements.
8. International Data Transfers
If you are accessing our Services from outside other than United States, your information may be transferred to, stored, and processed in United States where our servers are located. By using our Services, you consent to this transfer.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or by posting a notice on our website before the changes take effect. Your continued use of our Services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Support@accountefy.ai
